Returns are easy ..

Hi there, 

My name is Dana Scott and I'm the Founder and CEO of The Natural Dog Store. :) 

We stand behind our products 100%!

If for any reason you’re not completely satisfied with your purchase from The Natural Dog Store, we offer a refund within 30 days of purchase. 

Follow the steps below:

US Returns:  

  1. Enter your 6 digit order number. (You would have received this via email after your purchase).
  2. Enter your email address.
  3. Click “Return Items.”
  4. Tell us why you wish to return the product. (This helps other dog lovers like you make the best decisions for their dogs).
  5. Download your FREE return label and send it back to us. (You will also receive the label via email).
  6. Once the item has been returned, you will be completely refunded for your purchase. (Note: once you have been refunded, it takes 3-10 business days to show up in your account).

Click here to return your product >>

Canada/International Returns: 

  1. Collect your 6 digit order number. (You would have received this via email after your purchase). 
  2. Send an email to info@dogsnaturallymagazine.com, including your order number, to get assistance processing your return. 

If you are experiencing any issues or have any questions, don’t hesitate to send us an email at market@dogsnaturallymagazine.com.

We’ll do our best to take care of you because you do your best to take care of your dog!

 

 

Sincerely,

Dana Scott
Founder & CEO
The Natural Dog Store