Our products are shipped from Chicago, IL. We also have a second store in Canada for our Canadian customers (DogsNaturallyMarket.ca) and products are shipped from Barrie, ON.
For any technical difficulties you are experiencing with our website, please call us 877 665-1290, Monday-Friday 8 am - 8 pm EST, email us or use the convenient chat box on our store website.
If you have correctly entered all your information and are unable to complete the checkout process, we may need further information for our security check. Please call 877 665-1290, Monday-Friday, 8 am - 8 pm EST to verify your information so we can process your order.
If you prefer to order by phone, please call us toll-free at 877 665-1290. Our phone lines are open Monday-Friday 8 am - 8 pm EST, and our friendly Customer Service team will help you.
We accept Visa®, MasterCard®, American Express®, as well as some debit cards. Our servers encrypt all information submitted to them, so you can be sure your credit card information will be kept safe and secure. Your privacy and security are our number 1 concern.
The charge for your order will appear on your credit card as: Dogs Naturally Magazine.
Orders received before 1pm EST Monday-Friday will ship same day. Please note that on occasion, such as during holiday rush and large sale events, there may be a slight delay in processing time. Your business is important to us, and we make every effort to get your order in the mail as quickly as possible!
We do everything we can to ensure that your experience at Dogs Naturally Market is a positive experience. To cancel your order, please call us toll-free at 877 665-1290, Monday-Friday, 8 am - 8 pm EST, or email us.
Unfortunately, PayPal won't support hemp and CBD oils, even though they are legal in all states and provinces. Because our hemp and CBD oil products have helped so many dogs live healthier, more comfortable lives, we have made the decision to remove PayPal as a payment option so we can continue offering these 100% safe and legal products to our customers.